VALUES
Excellence
We strive for excellence over perfection in everything we do in an 80:20 approach for speed and agility as we under promise & overdeliver at every step of the journey. If you wait for perfection you will never move forward.
People & Customers First
Your business is nothing without your loyal army of employees and customers. Look after these well first and foremost & they will help you autopilot, scale and thrive faster than any shiny app, tool or software!
Processes & Automations
All quality improvement comes via simplification of design, manufacturing, layout, processes, procedures. & automation.
Gameplans & Strategy
Identifying quick wins, immediate actions with an ROI & building a roadmap, goals and KPIs to achieve our targets. The essence of strategy is choosing what not to do.
Speed & Agility
When you’re not spending any time worrying, you’re spending time on executing. That’s what a great culture & business is built on, it’s speed. Fail fast, fail often, FAIL FORWARD!
Commitment
Showing up & taking action is 90% of the battle. The other 10% takes care of itself when you are in the battlefield!
EXPERTISE
Specialising in conversion rate optimisation so you can scale your business profitably!
EXPERIENCE
Having 8+ years Shopify Plus experience, I focus on e-commerce development & strategy with a holistic approach to conversion rate optimisation. I ensure merchants get clarity on their numbers & give them the confidence to scale profitably!
This is achieved by viewing the entire customer viewpoint and lifecycle through acquisition, conversion, retention, a/b testing, optimising and continuous improvement! Understanding the fundamentals of ecommerce and doubling down on them are the keys to success.
My process is designed to empower you the merchant to learn in order to be able to do as much of this as possible over time with us in the background to support and assist break down barriers!
WHY I WORK 1 TO 1 WITH MERCHANTS
Many merchants get burned & waste tonnes of cash working with agencies where you are just a number in a pump & dump environment working with junior or outsourced resources, receiving little to no value. An agency will not care about your business, your fixed & variable costs, your margins, profitability & long term goals & it's not necessarily their job to either.
I work in a very anti-agency fashion and pride myself on being ecommerce growth consultant working 1 to 1 to provide quantitative & qualitative analysis, strategic roadmapping while showing you the how and why, cutting through the BS & the noise to show you the path to success & scale profitability.
I under promise and over deliver at every step of the journey.
Quality comes first, speed a close second!
Testimonials

"The team at VaVa Voom delivered beyond expectations. They understood the brief from the start and could see our vision. As a result they were able to provide the solutions we needed with timely and efficient. Bryan is always responsive and attends to any issues that arise promptly. Would highly recommend and will continue to use their services."

"I had no idea what I've been missing out on and kicking myself that I hadn't found Bryan before! Not only is he quick to respond to my little queries, he's been incredibly efficient in keeping us on track for some more major website changes that I've been wanting to do for years but didn't realise someone could help me with! The whole process is just super easy - the design insight (not just development) is super helpful and Bryan's got his finger on the pulse of what's working well from a user perspective. Looking forward to seeing what other bigger projects we can tick off the list in the next year!”

“Since we started working with Bryan, we have implemented dozens of initiatives, all of which demonstrably contribute to excellent revenue growth in a difficult market. I highly recommend Bryan and his team to anyone looking to take their digital marketing efforts to the next level.
He constantly provides outstanding analysis, recommendations & knowledge of Shopify & ecommerce taking us to the next level & beyond! A true professional, master of digital marketing & with deep understanding of how to drive business growth through online channels. Bryan is a great listener and takes the time to understand our unique needs as well as being incredibly responsive and easy to work with.”

“Bryan has one of the best can-do attitudes I’ve ever worked with. He can make the impossible happen with no sweat off his back. He is available to his clients & easy to work with. Besides this, the results are there to back it all up – since working with Bryan, our online metrics have never looked better. I couldn’t recommend Bryan’s work more highly. Since implementing the new site, our conversions are up significantly from both new & return customers as well as subscriptions!
The audit that Bryan did on my site was really eye opening & confronting, which is exactly what you want out of it. There was so much I didn’t know about our user’s journey and it made me realised that it didn’t matter how much money I spent on Meta or Google, I just wasn’t going to get the results I was after if I didn’t fix the site & give people a better experience with the brand."
Arianne, Bell & Bone